Faranah Hendricks

Last week we were without internet for 3 whole days. It affects us badly as my household works from home. I spoke to 3 different people on 3 separate occasions and all they said do a hard reboot for 15 minutes. Sigh. Of course we already tried that but they insisted that will solve the problem. Eventually I speak to a technician called Jono. He spoke to us for almost 2 hours troubleshooting. What an absolute star! After figuring out what went wrong our internet was back up within 3 hours! I am not sure if those other technicians are not trained or they just don't care about their job but Jono really saved the day. Putting in all that effort and so very helpful :) So, thank you Jono!

barbara theophanous

I have always received professional and very good customer service and support from Afrihost. I have been with them so long now and never had a problem. Even if they became the most expensive, I will still stay. The service is the value for money.

bernard fourie

Afrihost support via WhatsApp very convenient and Rayn was very helpful and sorted all out for me in seconds. I recommend all my clients to use them for website hosting.

Ilana Smidt

We have been clients of Afrihost for years, hosting our websites and recently started using them for our fibre hosting too. They make contacting them so convenient through whatsapp and always able to resolve the problem in a timeously manner. I also appreciate that if I am not sure what to do when it comes to my fibre that they are not condescending or patronizing. Really good service. Keep it up!

Aman te Water

Excellent customer service. Messages are answered almost immediately with no long queues. Service agents are patient and multi lingual humans.

Maia Veitch

Afrihost is not perfect, but I have always found their customer service really good. So, even though my internet speed sometimes fluctuates, there is always an efficient person available to help and reset my connection when needed.