Save big with Vumatel Fibre!

General terms

• The installation and activation fees are prescribed by the last-mile provider, not Afrihost.
• All packages are for residential signups only. Businesses, unfortunately, cannot sign up for these packages.
• Although we endeavour to keep our coverage data as accurate as possible, we are reliant on the maps provided to us by our last-mile partners, which may sometimes have slight inaccuracies.

1 - Installation, cabling and lead times

• The installation fee includes cabling up to 30 metres. If your installation requires additional cabling, a site survey will be done, after which you will receive a quote from the applicable last-mile provider. Should you choose to proceed, you will be liable for any additional costs incurred. The additional cabling is directly payable to the applicable last-mile provider.
• Installation lead times are a guide based on averages and will vary. Line activation and connection times need to be added for full turnaround estimation.

Vumatel 25Mbps Package

• This offer is area specific and is only available for new installs.

Shaping and prioritisation

• Pure Fibre packages are uncapped, unshaped and unthrottled - There are no usage thresholds so you can use as much data as you like, whenever you like. No throttling or shaping will be applied.

Delivery

• A delivery fee of R249.00 will be charged for all router deliveries.
• For new Fibre installations, router delivery will only be dispatched once the last-mile provider has confirmed your Fibre installation order has been placed.

Cancellation fee

• Should you cancel your Pure Fibre less than 6 months from installation, or your account falls into arrears, you will be charged a cancellation fee of R999.