General terms
- The installation and activation fees are prescribed by the last-mile provider, not Afrihost.
- All packages are for residential signups only. Businesses, unfortunately, cannot sign up for these packages.
- Although we endeavour to keep our coverage data as accurate as possible, we are reliant on the maps provided to us by our last-mile partners, which may sometimes have slight inaccuracies.
1 - Installation, cabling and lead times
- The installation fee includes cabling up to 30 metres. If your installation requires additional cabling, a site survey will be done, after which you will receive a quote from the applicable last-mile provider. Should you choose to proceed, you will be liable for any additional costs incurred. The additional cabling is directly payable to the applicable last-mile provider.
- Installation lead times are a guide based on averages and will vary. Line activation and connection times need to be added for full turnaround estimation.
2 - Activation fees
- Activation fees are covered for selected Fibre providers by the Save up to R5000 promotion.
- Activation fees are also applicable on line migrations (when you move from one ISP to another).