Last week we were without internet for 3 whole days. It affects us badly as my household works from home. I spoke to 3 different people on 3 separate occasions and all they said do a hard reboot for 15 minutes. Sigh. Of course we already tried that but they insisted that will solve the problem. Eventually I speak to a technician called Jono. He spoke to us for almost 2 hours troubleshooting. What an absolute star! After figuring out what went wrong our internet was back up within 3 hours! I am not sure if those other technicians are not trained or they just don't care about their job but Jono really saved the day. Putting in all that effort and so very helpful :) So, thank you Jono!
Afrihost responded very fast on their WhatsApp support, The agent I spoke to was patient and made sure I understand things and my problem was solved just as fast.
Been using afrihost since I first learnt what servers are 5 years ago(2015), haven't had any issue... It's these guys you go to after your frustration with AWS!
Been trying to get fibre installed at a holiday apartment in the coast Contacted Webafrica and agent was immediately available to process my order and contract Been trying to get a status of connection is a nightmare …. On 2 occasions . I had to wait over 24 hours for an agent to reply on the Wattsapp chat To date I am still awaiting for a Human to make contact I decided to get Afrihost rather…. @Afrihost, I managed to get all the info within a few minutes Awesome service and amazing response time Keep it up guys!!
Siphiwe was friendly, helpful and very informative. Because of your attentive customer service team. I’ve joined right on the spot. No wonder Afrihost has such a high positive rating. Highly recommend. Sincerely, George
Afrihost is my web host of choice because of their friendly, efficient service and amazing support team. I never had any problems with them, even on my month to month mobile data deals that I had in the past.
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Priority WhatsApp support.
Priority phone support.
Priority call back.
All Afrihost Max packages offer Priority Support - where you’ll get priority access
to support on WhatsApp, calls and callbacks.
Max Uptime adds Uncapped LTE and back-up power via UPS to make sure that you stay connected, no matter what. With Max VIP you’ll get 2 additional UPS devices, 2 Mesh WiFi points to extend your WiFi range, plus exclusive access to chat directly to our CEO via WhatsApp.
Ready to take your internet experience to the max?View Afrihost Max packages »
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Please note, in rare cases it may take up to 15 minutes for the number change to reflect, but in most cases changes will reflect immediately.