Make affordable voice calls starting from only R50.00 per month
Use your existing Internet connection to make affordable voice calls to any telephone number in the world. Plus, all calls to other Pure VoIP numbers are absolutely FREE!
- Pure per second billing
- No hidden costs. No fixed-term contracts. Stay in control and top up online when needed.
- FREE calls to Pure VoIP numbers
- You can make FREE calls to any other Pure VoIP number, anywhere in the world.
- No monthly subscription costs
- Compared to a traditional landline, Pure VoIP has no monthly line or rental fees.
Pure VoIP packages
Pure VoIP is an alternative telephone service that works off your existing Internet connection.
It cuts out unnecessary landline costs and you only pay for the CallTime you use. Perfect for anyone with fixed Internet looking for a home telephone number that is flexible, affordable and easy-to-use.
Plus, all calls to other Pure VoIP numbers are absolutely FREE!
What you’ll need to connect with Pure VoIP
- An internet connection
- such as Fibre, LTE or DSL
- A VoIP enabled phone
- or a desktop/mobile VoIP app
- An active Pure VoIP service
- with a positive CallTime balance
- CallTime Topups
- All topups last 30 days from purchase! Starting from R10.00.
- Best Call Rates
- From 10c/min + FREE calls between Pure VoIP numbers.
- Data Usage
- Find out approx. how much a call will cost you in total.
Terms and Conditions
General terms
- VoIP technology uses the Internet to make phone calls. You need an existing internet connection, such as Fibre or LTE to make VoIP calls.
- The Pure VoIP service is entirely dependent on the quality of the Internet connection you are using when making or receiving a phone call.
- We only recommend connections that do not generally suffer from congestion or high latency, such as Fibre or Fixed LTE.
- Other connectivity types, such as DSL, 3G, Wi-Fi or Mobile Data will work. However, we do NOT recommend relying on these connectivity types as they are prone to congestion and high latency which result in poor call quality.
1Data Rollover
- Any unused monthly CallTime will roll over for 3 months.
- All CallTime topups last for 30 days from purchase.
2FREE calls to Pure VoIP numbers
- All calls between Pure VoIP numbers are absolutely FREE.
- Afrihost Pure VoIP runs on the CTEL network. This means that a call between Pure VoIP and any number that is on the CTEL network will be FREE of charge (for example Pure VoIP calls to Axxess VoIP).
Getting connected
Sign up for Pure VoIP and we'll assign you your own unique VoIP number.
It works like a regular phone number - make receive calls over the internet
Sign up for Pure VoIP and we'll assign you your own unique VoIP number. It works like a regular phone number - make receive calls over the internet
Get a new VoIP number
The quickest and easiest way to get connected, is to simply sign up for a new VoIP number.
Sign up with Afrihost*
In true Afrihost style we have several affordable VoIP packages to choose from. And remember, any unused CallTime rolls over for 3 months!
Get a new VoIP number
During the signup process we’ll assign a new 087 VoIP number to you.
RICA your VoIP number
You'll need to upload a copy of your ID/Passport and Proof of Residence. Visit our RICA Information page for more.
Connect to VoIP
If you do not already have a VoIP phone, simply add one during the signup process. We’ll pre-configure your VoIP phone so that you can simply plug it in and start calling.
If you have your own VoIP phone, enter your Pure VoIP details into your handset and you’re ready to go. You can also make VoIP calls using a compatible web or app interface.
Pure VoIP!
Once you’re all set up, just sit back and enjoy affordable calls to anywhere in the world. And best of all, calls to any other Pure VoIP number is FREE!
*Active Internet connection required. VoIP technology uses the Internet to make phone calls. You need an existing internet connection, such as Fibre, Fixed LTE or DSL to make VoIP calls. Don’t have a Wi-Fi connection at your home? Get Fast Wi-Fi from Afrihost.
Don’t have an Internet connection?
Get fast Wi-Fi now! Sign up for one of our Internet solutions to use with your VoIP service.
- 4x ISP of the Year Winner
- Most wins by an ISP
- Awarded by MyBroadband
- Top ISP Winner
- Gear of the Year Award
- Awarded by htxt.africa
- 3x IT Person of the Year Winner
- Afrihost CEO Gian Visser
- Awarded by MyBroadband
Why choose Afrihost?
20 years of loving our clients and technology - Who better to trust with your Internet?
- DECADES of Experience
- Along the way we've grown from zero, won ISP of the Year multiple times and learnt the hard way how an ISP should be run.
- No fixed-term contracts. No paperwork.
- All packages are month to month. You can change your mind at any time. And if you don't love us you can leave whenever you want.
- We just do things Better
- We LOVE our clients. We LOVE technology. And we LOVE making things better. Better Speeds. Better Systems. Better Service.
- Keep your landline number
- Pure VoIP is a cloud-hosted service that allows you to port your current landline number to us and take it with you anywhere in the world.
- Voicemail to Email
- Available as standard, voicemails will be sent as an audio file attachment to a predefined email address of your choice.
- FREE calls to other Pure VoIP numbers
- All calls between Pure VoIP numbers are absolutely FREE. This also includes calls between a Pure VoIP number and any number that is on the CTEL network (for example Axxess).
Need some help?
- WhatsApp - 071 883 5005
- Chat directly on your mobile or desktop.
- help.afrihost.com
- Guides, troubleshooting and video tutorials.
- answers.afrihost.com
- Join our community-driven support platform.
Getting started with Pure VoIP
Pure VoIP is an alternative telephone service that works off your existing Internet connection. It cuts out unnecessary landline costs and you only pay for the CallTime you use. Perfect for anyone with fixed or mobile Internet looking for a home telephone number that is flexible, affordable and easy-to-use.
Once you sign up for Pure VoIP service, we'll give you your own unique VoIP number. It works like a phone number, and you'll use it whenever you need to make and receive calls over the Internet.
- An uncongested Internet connection, such as Fibre to the Home (FTTH) or Fixed LTE.
- A VoIP Phone or a Smartphone App like Zopier. Don’t have a VoIP phone? View our range of VoIP phones.
- An active Pure VoIP service with a positive CallTime balance. View our Pure VoIP packages.
We recommend that you make use of our VoIP-enabled phone, but there are other options available - such as mobile apps (like Zoiper) or your existing VoIP phone.
If you have an existing VoIP phone, it is important to note that we may not be able to support or assist you in the configuration of your current phone.
No. You can manually enter your Pure VoIP details into your existing VoIP handset. Just make sure you never give these details out to anyone, as this could compromise the security of your account.
New VoIP numbers - works as soon as your device is delivered.
Porting an existing landline number - porting can take up to 14 working days to complete. Read more about porting in our Getting Connected section.
Porting
Yes. Pure VoIP is a cloud-hosted service, which means you can take your number anywhere in the world. If you have Fibre or Fixed LTE, then you can cancel your existing landline rental and port your number to Pure VoIP.
Yes, you will be charged a once-off admin fee of R99.00 when you port your existing number. Please note that this porting admin fee is non-refundable.
Only Geographic South African (starting with 01, 02, 03, 04, 05) and Non‑geographic numbers (starting with 087, 080, 086, 0860, 0861) can be ported to Pure VoIP.
Mobile numbers (083, 072 and 061, etc) CANNOT be ported.
Please email ALL the following documents to voip-port@afrihost.com
- Signed copy of the Porting Request Form (to be completed via ClientZone).
- A copy of your Identity Document.
- A paid and up-to-date statement from your landline provider.
- Proof of payment of your current landline account.
We’ll let you know via email once your port request has been accepted. Please note that once the request has been accepted, it can take up to 14 working days for your number to be moved over to Pure VoIP.
Your DSL services will have to be cancelled if you want to port a landline number with an active DSL service on it. This means that you will no longer have DSL internet on that landline number.
We rather suggest you get a new VoIP number and keep your DSL services.
It can take up to 14 working days to port your landline number to Pure VoIP.
Please note that your existing landline account needs to be settled or your number will not be released. During the signup process you’ll also have to complete an authorisation letter that allows your number to be released for use with a VoIP service.
RICA
You'll need to upload a copy of your ID/Passport and Proof of Residence. Visit our RICA Information page for more information.
It can take up to three business days. We’ll inform you as soon as your RICA application is approved, after which you can use your Afrihost VoIP service immediately.
Costs and Call Rates
You can purchase your VoIP service via debit order or credit card. All Pure VoIP packages are month-to-month.
There's no monthly line or rental fees for Pure VoIP clients. You only pay for your CallTime on a monthly basis, that you can use to call other mobile and landline numbers.
Calls to any other Pure VoIP subscriber is FREE.
Please note that local and international call rates apply.
The cost to call our 087 number is dependent on the network you are calling from.
For example, if it's a local call from a Telkom number to an 087 number they charge 67c per minute during office hours. We suggest you ask your service provider to supply you with their latest call rates.
No, it does not cost extra to dial or for someone to call your own 087 number - it incurs the same cost as a normal landline.
| Destination | Cost per minute |
|---|---|
| Pure VoIP | FREE |
| CTEL* | FREE |
| Cell C / MTN / Telkom Mobile / Vodacom | R0.80 |
| Telkom Local / Telkom National | R0.40 |
| Destination *Per second billing applies after minimum call rate | Cost per minute |
|---|---|
| Australia | R0.79 |
| United Kingdom | R3.82 |
| USA | R0.31 |
*Afrihost Pure VoIP runs on the CTEL network. This means that a call between Pure VoIP and any number that is on the CTEL network will be FREE of charge (for example Pure VoIP calls to Axxess VoIP).
Total cost of a 10 Minute VoIP call*
| CallTime Cost | Data Cost | Total | |
|---|---|---|---|
| Pure VoIP Numbers | FREE | 3c | 3c |
| CTEL Numbers | FREE | 3c | 3c |
| Cell C / MTN / Telkom Mobile/ Vodacom | R8.00 | 3c | R8.03 |
| Telkom Local / Telkom National | R3.90 | 3c | R3.93 |
| Australia | R8.20 | 3c | R8.23 |
| UK | R1.00 | 3c | R1.03 |
| USA | R3.10 | 3c | R3.13 |
- All data calculations are based on an average of 1.3MB per minute. This relates to 13MB for a 10 minute VoIP call.
- A Capped Pure LTE 30+30GB (R199pm) package was used for the data cost calculations. This relates to R0.003 per MB. Total average usage for a 10 minute VoIP call is then R0.03 for 13MB.
General Questions
The SIP account can be configured on a total of up to 3 devices.
Yes, any unused monthly CallTime will roll over for 3 months.
Any CallTime topup will last for 30 days from the date of purchase.
The Pure VoIP service is entirely dependent on the quality of the Internet connection you are using when making or receiving a phone call.
We only recommend connections that do not generally suffer from congestion or high latency, such as Fibre or Fixed LTE.
Other connectivity types, such as DSL, 3G, Wi-Fi or Mobile Data will work. However, we do NOT recommend relying on these connectivity types as they are prone to congestion and high latency which result in poor call quality.
Yes, you can use it with any compatible VoIP App on your phone. You can get your VoIP connection details in ClientZone.