Lgn Bnd

I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use. Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer. From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options. With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping! Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently. Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client. I’m also quite certain that I can speak for a large majority of my ward/area when I say this. Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign. Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.

Nkulueko Mnyandu

An exceptional provider, been with them for 3 year and it's been great. My plan is 60/60 but my speed averages around 80/80 which is more than what I pay for, talk about value for money🔥. I just hope I'm not snitching on myself here🤔🤣🤣. Their customer service is unmatched

Chase A

I like Afrihost and Iv been with a few providers. Good price for what you get. The WhatsApp team is usually very good at replying and fixing any issues that may happen.

Ian Dinan

I enjoy interacting with the Whatsapp service of Afrihost, the more I have used it the more I find I understand of what I am trying to achieve with hosting, security. Although sometimes it may take a while for the assistant to be available, once they are attending to your enquiry, they are fully on board and very attentive to assist. It's a good experience.

Ismaeel Kaja

Don’t waste your time with any other service provider. I have been using Afrihost for over a year now and have never experienced an issue that wasn’t resolved within the hour that I reported it. Great service.

Uyanda Ntsako Mrobo

They told me that I don't an active account with them, when I've been using them as an ISP for a whole month. They literally cost me over 200 USD in 2 days. When contacting them, they literally took over two days..They apparentlyddon't even have a complaint's department 🙄🙄🙄.. Very disappointed in their service.