Mthunzi Shandu

Afrihost is amazing, they reply immediately on WhatsApp, oh and I mean immediately, 30 seconds is too long. Their only flaw is Vuma, you know Vuma, the one that doesn't reply to client emails and requests. But Afrihost talks to them for you, you don't have to do anything 🤌🏽

Willie le Hanie

Support and help is fast and great, but there is a problem enforcing SLAs with the fibre network provider. Afrihost hand the problem over to Metrofibre but then their hands is cut of. Thanks for that service. My problem does not reside with Afrihost but with the Fibre network provider. I have a fibre problem now for 3 weeks running and the fibre provider by name Mertofibre does not come out to fix or don't know how to fix the problem. Waiting now 2 weeks for Metrofibre technician to call me or show up. I have VERY SLOWWWW speed. Worse then a 64 k dial-up modem.

Adriaan Oosthuizen

I love Afrihost, I have had very few errors in the years with them since ADSL and really happy with how they have always treated me. I am in IT myself so a lot of troubleshooting is done by myself if I do have issues to provide the required information to resolve issues.

N. Motloung

I have been with afrihost for more than 3-years now. Today I received the best service. Today I interacted with Khanyisile M regarding an issue that has been longstanding. I have had numerous interactions with other support personnel( yes I got assisted, they always offer good service) but today I got the service I didn’t even know I needed. The greatest in my humble opinion. Khanyisile M displayed professionalism with good expert knowledge, skills and communication skills. The troubleshooting took time but was worth it, Khanyisile was there every step of the way. I even had to update the device software and Khanyisile was still keeping the whatsapp chat session active, talk about relentless. We got a whiff of that the issue could be and the matter was escalated to a senior then to another company. I was then provided with advice on the way forward along with the reference number (for the call logged with the other company). Khanyisile M is a star! 😊☺️If only Khanyisile M could get a promotion! Or at least handle training of the support personnel! All companies need a Khanyisile M! I am pleased with Afrihost, they have good coverage with exceptional areas(deep deep rural areas), hopefully they’ll expand.

fanie naude

Whenever I had issues. And this happened maybe once every 8 months or so. I received prompt and helpful service. Since I an BBC.... Born Before Computers...i Respect the patience of the staff

Tsakani Keith

I was assisted by Prince on the Afrihost whatsaap help centre, firstly there was no waiting time, Prince immediately texted me and helped me with an issue that another ISP could not help me with, he did this within a couple of minutes, sent proof and assured me that my issue will be handled accordingly. I am grateful to Prince and the team at Afrihost for their excellent customer service and their willingness to help with my issue.